Ongoing care for any Florida solar system
AllSolar Cares memberships provide ongoing support, member pricing, and priority, subject to availability. Membership is optional. Professional services are open to everyone, member or not.
Three plans, one standard of care
Every plan cares for solar electric, battery storage, solar pool heating, and solar hot water systems, including systems we did not install.
Care Basic 2026
Remote support and member pricing for any solar system.
- Annual remote system health review when compatible monitoring access is available, or a yearly system check in for systems without monitoring
- Telephone and text support
- Remote troubleshooting
- Published member diagnostic visit pricing
- Priority over nonmembers, subject to availability
- 5% discount on eligible repair labor
- 5% discount on eligible upgrades and additional services
- Member referral account credit toward your dues
- Maintenance reminders
- No annual onsite inspection
- No waived diagnostic visit
Care Plus 2026
One annual onsite inspection plus deeper member discounts.
- Everything in Care Basic 2026
- Proactive monitoring, we watch your production year round and reach out when it drops, when compatible monitoring access is available
- Solar Rescue included, we take on orphaned or abandoned systems from any installer
- One annual onsite 12 point inspection
- Written condition and production report
- One remote warranty claim assistance session per year
- Priority scheduling, subject to availability
- 10% discount on eligible repair labor
- 7% discount on eligible parts, batteries, critter guard, panel cleaning, and upgrades
- Additional diagnostic visits at published member pricing
Care Elite 2026
Top tier care with a waived diagnostic visit and annual credits.
- Everything in Care Plus 2026
- One basic leak repair included each year
- One waived standard diagnostic visit each active membership year
- VIP scheduling, subject to availability
- $150 annual system service credit applied to your system
- $100 annual upgrade credit after 12 consecutive paid months
- Coverage review of eligible solar electric, battery, solar pool heating, and solar hot water systems
- Dedicated service coordination
For homes more than 51 miles from our Sanford office. Added to whichever plan you choose at checkout.
Refer a neighbor, earn credit
Every AllSolar Cares member earns a referral account credit toward their dues when a neighbor they refer joins. Ask the office for your referral link.
Membership is not insurance and not an equipment warranty. Response times are not guaranteed. Benefits do not accumulate and unused benefits have no cash value. The Care Elite system service credit applies to eligible service on your enrolled system: panel cleaning for solar electric, a flow, valve, and leak service for solar pool heating, or an anode, element, freeze protection, or descale service for solar hot water. The included Care Elite leak repair covers one accessible fitting or coupling; panel or collector replacement and major re plumbing are quoted separately with your member discount. On monthly billing, the waived diagnostic visit, system service credit, and included leak repair unlock after 60 days of active membership; annual plans include them immediately. Referral account credit is applied after a referred neighbor joins and completes their first paid month. Satisfaction policy refunds are reduced by the standard value of benefits already used.
The same standard of care, tuned to what you own
Every plan covers all four residential solar categories, including solar pool heating and solar hot water. Here is what your membership puts to work on each one.
Solar electric
Panels, inverters, and microinverters. Remote health review, member discounts on repair labor and parts, and the Care Elite service credit toward a panel cleaning.
Battery storage
Backup and fault diagnostics, firmware and configuration checks, and member discounts on battery service and parts.
Solar pool heating
In Florida, solar pool heating runs year round, there is no seasonal open or close. Annual flow, valve, and leak check, with the Care Elite credit toward a pool system service.
Solar hot water
Florida residential solar hot water is open loop, so there is no glycol or transfer fluid to service. Tank, anode, element, freeze protection, and descale service, with the Care Elite credit toward hot water service.
Compare the plans
Every benefit in one table. Priority and scheduling benefits are subject to availability.
| Benefit | Care Basic 2026 | Care Plus 2026 | Care Elite 2026 |
|---|---|---|---|
| Support | |||
| Telephone and text support | ✓ | ✓ | ✓ |
| Remote troubleshooting | ✓ | ✓ | ✓ |
| Annual remote system health review when compatible monitoring access is available | ✓ | ✓ | ✓ |
| Proactive year round monitoring, when monitoring access is available | — | ✓ | ✓ |
| Solar Rescue included for orphaned and abandoned systems | — | ✓ | ✓ |
| Member referral account credit | ✓ | ✓ | ✓ |
| Maintenance reminders | ✓ | ✓ | ✓ |
| Scheduling, subject to availability | Priority over nonmembers | Priority scheduling | VIP scheduling |
| One remote warranty claim assistance session per year | — | ✓ | ✓ |
| Onsite care | |||
| Annual onsite 12 point inspection | — | ✓ | ✓ |
| Written condition and production report | — | ✓ | ✓ |
| Coverage review of eligible systems | — | — | ✓ |
| Dedicated service coordination | — | — | ✓ |
| One basic leak repair included each year | — | — | ✓ |
| Discounts and credits | |||
| Eligible upgrades | 5% | 7% | 7% |
| Eligible additional services | 5% | 5% | 5% |
| Eligible parts, batteries, critter guard, and panel cleaning | — | 7% | 7% |
| Eligible repair labor | 5% | 10% | 10% |
| Annual system service credit up to $150 | — | — | ✓ |
| $100 annual upgrade credit after 12 consecutive paid months | — | — | ✓ |
| Diagnostics | |||
| Published member diagnostic visit pricing | ✓ | ✓ | ✓ |
| One waived standard diagnostic visit each active membership year | — | — | ✓ |
Benefits do not accumulate and unused benefits have no cash value.
Your solar company went out of business? We service it.
AllSolar Energy services and monitors residential solar from any original installer, including companies that have closed or left Florida such as Titan Solar, ADT Solar, Pink Energy, and Lumio. Care Plus and Care Elite members get Solar Rescue built in: we take on orphaned and abandoned systems and stay behind them going forward, so your system is never stranded again.
A licensed Florida solar contractor since 1999, with 1,400+ systems rescued and 19,000+ customers served across 17 Central, East, and West Florida counties.
What memberships never include
A membership is a care program, not insurance and not an equipment warranty. These items are never part of a membership unless separately approved.
- Parts
- Repair labor beyond the stated discounts
- Permits
- Engineering
- Roof repairs
- Removal and Reset work
- Replacement equipment
- Storm damage
- Manufacturer charges
Legacy Members keep their plan
Members who enrolled before the 2026 program launch are Legacy Members. Your original plan and benefits stay exactly as they are, and nothing changes automatically.
Membership questions, answered
Can I cancel my membership anytime?
Yes. You can cancel at any time. Monthly memberships run through the end of the current billing month and annual memberships run through the end of the paid year. Unused benefits have no cash value. Full details are in the membership terms.
How do membership benefits reset each year?
Benefits are provided per active membership year and reset at each renewal. They do not accumulate, do not roll over, and unused benefits have no cash value. For example, an annual inspection that is not used in one membership year does not become two inspections the next year.
Is the diagnostic visit free?
Only Care Elite 2026 includes one waived standard diagnostic visit per active membership year. Care Basic 2026 and Care Plus 2026 members receive published member diagnostic visit pricing, which is confirmed by our office before any visit is scheduled.
Do member discounts apply to parts?
No. Discounts apply to eligible repair labor and the listed categories only. Parts, permits, engineering, roof repairs, replacement equipment, storm damage, and manufacturer charges are not included unless separately approved. Every repair or upgrade is quoted and approved by you before work begins.
What systems qualify for a membership?
Solar electric (PV), battery storage, solar pool heating, and solar hot water systems located in our 17 Central, East, and West Florida counties. We service systems we did not install, including systems from installers that are no longer in business. Care Elite 2026 includes a coverage review of your eligible systems when you enroll.
Do I have to be a member to get my solar serviced?
No. You never need a membership to request service. Anyone in our Central, East, and West Florida service area can book a diagnostic, repair, or maintenance visit, member or not. A membership adds ongoing support, member pricing, and priority, subject to availability.
My solar installer went out of business. Can you still service my system?
Yes. AllSolar Energy is a licensed Florida solar contractor that services and monitors systems from any original installer, including companies that have closed or left Florida such as Titan Solar, ADT Solar, Pink Energy, and Lumio. Care Plus and Care Elite members get Solar Rescue built in, so an orphaned or abandoned system has a licensed contractor behind it going forward.
Do you service solar pool heating year round?
Yes. In Florida, solar pool heating runs year round, so there is no seasonal open or close. Your membership covers an annual flow, valve, and leak check, and Care Elite members can apply the annual system service credit toward a pool system service.
Do you service open loop solar hot water systems?
Yes. Florida residential solar hot water is open loop, so there is no glycol or transfer fluid to service. We inspect and service the tank, anode, backup element, pump, controller, valves, sensors, and freeze protection, and we descale as needed. Care Elite members can apply the annual system service credit toward hot water service.
What does the included Care Elite leak repair cover?
Care Elite 2026 includes one basic leak repair each active membership year, covering one accessible fitting or coupling. Panel or collector replacement and major re plumbing are quoted separately, with your member discount applied. On monthly billing this benefit unlocks after 60 days of active membership; annual plans include it immediately.
How does the member referral credit work?
Every AllSolar Cares member earns a referral account credit toward their own dues when a neighbor they refer joins and completes their first paid month. Ask our office for your referral link. Credit is applied to your account and has no cash value.
Real care for your solar system starts at $15 a month
Pick the plan that fits, or skip membership entirely. Professional services are open to everyone.