Ongoing care for any Florida solar system
AllSolar Cares memberships provide ongoing support, member pricing, and priority, subject to availability. Membership is optional. Professional services are open to everyone, member or not.
Three plans, one standard of care
Every plan cares for solar electric, battery storage, solar pool heating, and solar hot water systems, including systems we did not install.
Care Basic 2026
Remote support and member pricing for any solar system.
- Annual remote system health review when compatible monitoring access is available
- Telephone and text support
- Remote troubleshooting
- Published member diagnostic visit pricing
- Priority over nonmembers, subject to availability
- 5 percent discount on eligible upgrades and additional services
- Maintenance reminders
- No annual onsite inspection
- No waived diagnostic visit
Care Plus 2026
One annual onsite inspection plus deeper member discounts.
- Everything in Care Basic 2026
- One annual onsite 12 point inspection
- Written condition and production report
- One remote warranty claim assistance session per year
- Priority scheduling, subject to availability
- 10 percent discount on eligible repair labor
- 7 percent discount on eligible batteries, critter guard, panel cleaning, and upgrades
- Additional diagnostic visits at published member pricing
Care Elite 2026
Top tier care with a waived diagnostic visit and annual credits.
- Everything in Care Plus 2026
- One waived standard diagnostic visit each active membership year
- VIP scheduling, subject to availability
- Annual panel cleaning credit up to $150
- $100 annual upgrade credit after 12 consecutive paid months
- Coverage review of eligible solar electric, battery, solar pool heating, and solar hot water systems
- Dedicated service coordination
For homes more than 51 miles from our Sanford office. Added to whichever plan you choose at checkout.
Membership is not insurance and not an equipment warranty. Response times are not guaranteed. Benefits do not accumulate and unused benefits have no cash value. On monthly billing, the waived diagnostic visit and panel cleaning credit unlock after 60 days of active membership; annual plans include them immediately. Satisfaction policy refunds are reduced by the standard value of benefits already used.
Compare the plans
Every benefit in one table. Priority and scheduling benefits are subject to availability.
| Benefit | Care Basic 2026 | Care Plus 2026 | Care Elite 2026 |
|---|---|---|---|
| Support | |||
| Telephone and text support | ✓ | ✓ | ✓ |
| Remote troubleshooting | ✓ | ✓ | ✓ |
| Annual remote system health review when compatible monitoring access is available | ✓ | ✓ | ✓ |
| Maintenance reminders | ✓ | ✓ | ✓ |
| Scheduling, subject to availability | Priority over nonmembers | Priority scheduling | VIP scheduling |
| One remote warranty claim assistance session per year | — | ✓ | ✓ |
| Onsite care | |||
| Annual onsite 12 point inspection | — | ✓ | ✓ |
| Written condition and production report | — | ✓ | ✓ |
| Coverage review of eligible systems | — | — | ✓ |
| Dedicated service coordination | — | — | ✓ |
| Discounts and credits | |||
| Eligible upgrades | 5 percent | 7 percent | 7 percent |
| Eligible additional services | 5 percent | 5 percent | 5 percent |
| Eligible batteries, critter guard, and panel cleaning | — | 7 percent | 7 percent |
| Eligible repair labor | — | 10 percent | 10 percent |
| Annual panel cleaning credit up to $150 | — | — | ✓ |
| $100 annual upgrade credit after 12 consecutive paid months | — | — | ✓ |
| Diagnostics | |||
| Published member diagnostic visit pricing | ✓ | ✓ | ✓ |
| One waived standard diagnostic visit each active membership year | — | — | ✓ |
Benefits do not accumulate and unused benefits have no cash value.
What memberships never include
A membership is a care program, not insurance and not an equipment warranty. These items are never part of a membership unless separately approved.
- Parts
- Repair labor beyond the stated discounts
- Permits
- Engineering
- Roof repairs
- Removal and Reset work
- Replacement equipment
- Storm damage
- Manufacturer charges
Legacy Members keep their plan
Members who enrolled before the 2026 program launch are Legacy Members. Your original plan and benefits stay exactly as they are, and nothing changes automatically.
Membership questions, answered
Can I cancel my membership anytime?
Yes. You can cancel at any time. Monthly memberships run through the end of the current billing month and annual memberships run through the end of the paid year. Unused benefits have no cash value. Full details are in the membership terms.
How do membership benefits reset each year?
Benefits are provided per active membership year and reset at each renewal. They do not accumulate, do not roll over, and unused benefits have no cash value. For example, an annual inspection that is not used in one membership year does not become two inspections the next year.
Is the diagnostic visit free?
Only Care Elite 2026 includes one waived standard diagnostic visit per active membership year. Care Basic 2026 and Care Plus 2026 members receive published member diagnostic visit pricing, which is confirmed by our office before any visit is scheduled.
Do member discounts apply to parts?
No. Discounts apply to eligible repair labor and the listed categories only. Parts, permits, engineering, roof repairs, replacement equipment, storm damage, and manufacturer charges are not included unless separately approved. Every repair or upgrade is quoted and approved by you before work begins.
What systems qualify for a membership?
Solar electric (PV), battery storage, solar pool heating, and solar hot water systems located in our 16 Central and West Florida counties. We service systems we did not install, including systems from installers that are no longer in business. Care Elite 2026 includes a coverage review of your eligible systems when you enroll.
Real care for your solar system starts at $15 a month
Pick the plan that fits, or skip membership entirely. Professional services are open to everyone.