Questions welcome
Ask about your system, a service visit, remote support anywhere in Florida, or an AllSolar Cares membership. Call, email, or send the form below and our Sanford office will get back to you.
What brings you here?
Picking the closest one gets you a faster and better answer than the general form below.
Reach the office
AllSolar Cares is a service and membership program provided by AllSolar Energy Inc. One office in Sanford handles every question, for members and non members alike.
Phone
Office
4205 St Johns Parkway
Sanford, FL 32771
Hours
Monday to Friday, 9am to 5pm · Weekends by appointment
Looking for something else?
The most common questions are already answered, and existing members have their own path.
Frequently asked questions
Membership benefits, billing, scheduling, and how service works — the questions we hear most, answered in plain language.
Read the FAQ →Already a member?
Legacy Members and current AllSolar Cares members have a dedicated path for service, account questions, and plan changes.
Go to Member Help →Customer continuity partnerships
If you are closing a Florida solar business, leaving the state, or moving out of residential service, your customers are about to become orphaned systems. We have taken on more than 1,400 of them, and it goes far better when the original installer hands over deliberately rather than when the homeowners find us one at a time two years later.
A continuity conversation usually covers what happens to your customers' monitoring accounts, what documentation can be transferred, how the handover is communicated, and what your outstanding workmanship obligations mean in practice. It is a conversation, not a form, so email the office and we will set one up.
Email the office about continuity
To be clear about what this is not: a continuity partnership does not make AllSolar responsible for your existing warranties or contractual obligations, and nothing here transfers a liability to us. Any arrangement is written down before anything happens.